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Privacy Policy

Urvand Arena  is committed to protecting the privacy of individuals who use our services across all regions where we operate. This Privacy Policy explains how we collect, use, store, and safeguard personal information when users engage with our platform and its features.

1. Information We Collect

We may collect certain information when you interact with Urvand Arena, including:

  • Account Details: username, email address, and any information you provide during registration.

  • Usage Data: interactions with our games, session activity, device information, browser type, and general technical details.

  • Communication Records: any messages or inquiries you send, including support requests.

We do not collect payment information because the experience we provide does not involve real-money transactions.

2. How We Use Your Information

The information we collect is used to:

  • Maintain and operate our services

  • Improve user experience and platform performance

  • Provide customer support when requested

  • Communicate important updates related to your account or our features

  • Ensure platform security and prevent misuse

All usage is strictly aligned with operating and enhancing the service we provide.

3. Sharing of Information

We do not sell personal information.
We may share limited information with:

  • Service Providers: strictly for hosting, analytics, security, or technical support

  • Legal Authorities: only if required to comply with applicable laws or enforce our terms

Any sharing is controlled, minimal, and always tied to operating the platform safely.

4. International Transfers

As a platform operating worldwide, your information may be stored or processed in multiple locations. We apply safeguards to ensure your data remains protected regardless of where it is handled.

5. Data Security

We implement technical and organizational measures to protect personal information from unauthorized access, alteration, or loss. While no system guarantees complete security, we continually update and review our protections to maintain a secure environment.

6. Your Rights

Depending on your region, you may have rights to:

  • Access the information we hold about you

  • Request corrections

  • Request deletion where applicable

  • Opt out of certain data uses (see Section 7)

Requests can be submitted at any time to [email protected].

7. Opt-Out Instructions

Users may opt out of:

  • Marketing emails

  • Non-essential data collection used for analytics

  • Account deletion or access removal

To opt out, simply contact us at [email protected] with your request.
Please include your registered email so we can verify your identity and process the request efficiently.

8. Data Retention

We retain personal information only for as long as necessary to operate the service, fulfill user requests, maintain security, or comply with applicable regulations. If you request account removal, your data will be deleted or anonymized according to our internal processes.

9. Third-Party Services

Our platform may use trusted third-party tools for analytics or technical operations. These providers may collect general usage data but cannot use personal information for their own purposes. We encourage users to review the privacy policies of any third-party platforms they interact with.

10. Updates to This Policy

We may update this Privacy Policy when necessary to reflect changes in our services or legal requirements. All revisions will be posted on this page with an updated “Last Updated” date. Continued use of our platform indicates acceptance of the updated policy.

11. Contact Us

For questions, data requests, or opt-out instructions, contact us at:
Email: [email protected]